If you are concerned about a U.S. citizen living or travelling in another country, you may call the U.S. Department of State at 1-888-407-4747 for assistance.You can also use the Family Links website to accelerate the process of restoring contact between separated family members.

Otherwise, we encourage you to continue to try to reach them via telephone, social networking sites or through a loved one outside the disaster zone. We know that telephone lines are down, so we ask that you remain patient and try again often.